Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 2909 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 14th February 2017 - 5/5 stars

Very helpful and efficient service from start to finish. My contact Richard Price was excellent in sourcing the right deal and vehicle for me.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Contract hire is much more preferable than purchasing a vehicle for me.

said on 14th February 2017 - 5/5 stars

Asaam was very efficient and listened to our needs.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... made sense economically

said on 14th February 2017 - 5/5 stars

Quick and efficient. Very polite staff that were willing to help at all times.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Ford Transit Connect van

said on 14th February 2017 - 4.7/5 stars

Fantastic.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... because its the best financial option

said on 14th February 2017 - 4.9/5 stars

Absolutely brilliant service. While choosing, we made several changes during our choosing and had no problem getting exactly what we wanted. Very polite staff throughout the whole process. I would like to say a big thank you to Gill and the other supporting teams. She made the process very easy and was an absolute pleasure to deal with. Pay rise for this lady!

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... we wanted to make the company look professional and not have the worries you get with an older vehicle.

said on 10th February 2017 - 4.7/5 stars

Excellent.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Company vehicle

said on 9th February 2017 - 4.1/5 stars

Efficient and fast.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... New vehicle

said on 9th February 2017 - 5/5 stars

As the 5 stars shows. The service was excellent from all departments.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I'm intending to retire in 2020 and a three year lease seemed the best option.

said on 9th February 2017 - 5/5 stars

1st class service from start to finish.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Best for me

said on 9th February 2017 - 5/5 stars

Fantastic experience from first contact, to van delivery. Far better than we expected. Would have no hesitation in recommending Vanarama.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Simpler method of accessing a van quickly and the ability to change vans at the end of the lease period, without the hassle of selling the van.

said on 8th February 2017 - 5/5 stars

Very good service. Kept informed at every stage and the electronic signing of documents is excellent.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It reduces the monthly payment and also means you can have a new van every 3/4 years

said on 8th February 2017 - 5/5 stars

Really quality service. Kept well informed. Have already recommended to family and friends.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I thought about buying a new car, then I came across your website done some back ground on leasing and there was some good deal with leasing a car, so I gave it a go for three year deal, so far so good.

said on 8th February 2017 - 4.9/5 stars

Each department was very helpful. First class service.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Set budget for three years

said on 8th February 2017 - 5/5 stars

Excellent service from start to delivery. Well informed throughout with no nasty surprises. Overall the service was excellent.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Practicality and value for money

said on 8th February 2017 - 3.4/5 stars

Very intentive however, as a returning customer I feel my contract was more expensive for a lesser van this time which is disappointing.

Customer Ratings

  • How we handled the initial enquiry: 3 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 1 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 3 stars

I leased my new vehicle because... Easier to renew then start again

said on 8th February 2017 - 4.7/5 stars

I thought the service was excellent. The advisers were professional, diligent, polite, and well-informed about the vehicles.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Wanted to eliminate the risk of buying a defective second-hand vehicle.

said on 2nd February 2017 - 4.4/5 stars

Excellent service, competitive pricing and very pleased with car received. All information received was clear and timely.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... More competitive price than buying.

said on 2nd February 2017 - 4.4/5 stars

Excellent service although delivery of car took longer than first advised.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... Hassle free motoring.

said on 2nd February 2017 - 5/5 stars

The service I received for the order of the 2 vans was seamless! You guys were brilliant, professional and a breeze to deal with.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Because it was the best option for my business.

said on 1st February 2017 - 4.4/5 stars

My initial contact with Ollie was very good. He emailed me when he said he would and offered other cars which may be of interest.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... I had a company car and was considering buying a old car as a run about but decided a new car would be more suitable and reliable.

said on 31st January 2017 - 5/5 stars

Very professional. Great knowledge of the product. Friendly & helpful staff.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... To quote from your booklet: If it appreciates buy it, if it depreciates lease it.

said on 31st January 2017 - 4.7/5 stars

All went well and communication was very good.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Your recommendation

said on 26th January 2017 - 5/5 stars

The service I received at Vanarama was absolutely first class. From start to finish, every person I dealt with regarding different matters were very helpful and I couldn't fault anyone. I was constantly kept up to date with what was happening and I received my vehicle earlier than expected. When this lease runs out I will definitely be staying with Vanarama. I would like to say a big thank you to everybody involved. Superb.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I was advised to lease from a few people.

said on 26th January 2017 - 5/5 stars

Great communication every step of the way.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Mercedes A180d Sport

said on 26th January 2017 - 4.3/5 stars

It was very friendly and effective.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... It is economical for our business as we are a small business

Meet Your Support Team

Meet The Team

Confused About Leasing?

Ask the experts

Autorama UK Ltd Registered in England and Wales with registered number: 05137709 Registered office: Masterson House, 30/31 Mark Road, Hemel Hempstead, Hertfordshire HP2 7BW. Vanarama, Vanarama Cars, Pickup Trucks Direct and Vanarama Insurance Services are trading styles of Autorama UK Ltd, who are authorised and regulated by the Financial Conduct Authority (Our Financial Conduct Authority Register number is 630748). Autorama UK Ltd is a Credit Broker not a Lender, we can introduce you to a selected group of Lenders. Calls are recorded for compliance and training purposes.

Our price guarantee

We regularly check our prices - you won't
find the same new van cheaper elsewhere.

  • 1If you find a better deal even after ordering from us, we'll match it.
  • 2No hidden charges - we'll tell you about everything up front. No surprises.
  • 3If you need to cancel or postpone your order before delivery (even if you've signed the order) we'll return your deposit in full.
  • 4After ordering, if the price of your vehicle reduces or interest rates go down, we'll reduce your payments.

Read more about our 8 point price guarantee.

Free, fast delivery

Market
leading
delivery
times

We keep £30 MILLION worth of vans on order to give us the fastest vehicle delivery times in the market.

All vehicles are brand new and will be delivered to your door absolutely free.
*UK mainland only

Vanarama reviews

4.7/5 Out of 1,500+ reviews

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