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Customer Testimonials
Vanarama are rated 4.6/5 based on 906 customer reviews and testimonials
The deal you get is Always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.
See for yourself why customers come back to us time and time again.
Joseph Welch said on April 2013 - 5/5 stars
Brilliant service. Patient and helpful when I was deciding on a vehicle. Kept me up to date the whole way and processed my order super fast. 5 stars for everyone I dealt with!
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NEIL CLARK said on April 2013 - 4.9/5 stars
Excellent service.
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David Edwards said on April 2013 - 3.9/5 stars
Good service and they dealt with the possible delay quickly
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Alan Thomas said on April 2013 - 4.1/5 stars
Very efficient.
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Kenny Walker said on April 2013 - 4.1/5 stars
All pretty good
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Adam Tomlinson said on March 2013 - 5/5 stars
I have to say this is the easiest and best experience I've had to date in acquiring commercial vehicles. Far better than any main dealer I've dealt with and a hell of a lot cheaper. Your sales staff are very good and in no way put any pressure on you and the follow on service in admin is equally good. Overall I'm very happy and I'll be back in 4 years time for my next vans.
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Chris Cockcroft said on February 2013 - 4.6/5 stars
Very quick on turnround from order (second van in 18 months) and both arrived 1 week ahead of expected delivery. Very good Service
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Paul Williams said on February 2013 - 4/5 stars
Everything was handled well with prompt attention and good communication.
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Andrew Wraight said on February 2013 - 5/5 stars
A very prompt and efficient service from your company. You kept me up to date at all times and delivered my vehicle before schedule which was very welcome as I was hiring a van at the time due to my old van breaking on me. In my opinion your service is excellent and I would recommend you to anyone who is looking for quality yet affordable vehicles for their business.
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Marcus Owen said on February 2013 - 5/5 stars
You did what you said you would do, when you said you'd do it!
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Mark Knockton said on February 2013 - 5/5 stars
Staff were great - Dominic & Laura were superb, polite, clear and concise throughout. I never felt confused or out of the loop with my order at any point. Very clear and easy to use website and I also got the best price on the net!
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Steve Sadler said on February 2013 - 4.1/5 stars
Very helpful & professional
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Roy Baxter said on January 2013 - 5/5 stars
Great service - good manners - cannot find any faults hence 5 stars. Thank you
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Scott Adams said on January 2013 - 4.3/5 stars
Service very good.
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Gary Coleman said on January 2013 - 4/5 stars
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Billy Sohal said on January 2013 - 5/5 stars
Excellent service, everyone was really helpful and would definitely use you again.
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Kevin Thrower said on January 2013 - 5/5 stars
You were very professional all the way the through the process.
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Keith Burgess said on January 2013 - 4.7/5 stars
Very happy with the service I received - there were a few hiccups with delivery of the vehicle but no fault of your company and these were quickly rectified
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David Griffin said on January 2013 - 5/5 stars
The service was very easy to use.
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Chris Beaumont said on January 2013 - 4.1/5 stars
Overall good service.
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GRAHAM CLARKE said on January 2013 - 5/5 stars
Very good service overally - the best thing about the process was the SMS messaging, as this was particularly useful with regards to keeping track of my order
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James Burnet said on January 2013 - 4.7/5 stars
Very good.
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Richard Muggeridge said on January 2013 - 5/5 stars
Outstanding - 3rd time with you and just as good every time. Want to especially thank Kyle and Mags for their constant help and keeping me up to date with all the relevant info I needed.
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Steve Lowe said on January 2013 - 4/5 stars
It was ok
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Paul Mulcahy said on January 2013 - 4.4/5 stars
Very good service, ran smoothly and kept to agreed times.
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