Customer Testimonials

We currently have 725 customer testimonials. Please take the time to read what our customers have to say about the service we offer.

The deal you get is Always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Dave Amos said in November 2010

I was happy with the service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Neil Tomlinson said in November 2010

On the whole it was all quite smooth.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Martyn Coope said in November 2010

I felt that Joel Hyland handled my enquiry exceptionally well from start to finish. He has treated me with respect throughout and, compared with the 'shambles that are dealerships, is a credit to your business.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Claire White said in November 2010

Great service Thanks

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Terry Perry said in November 2010

I am very happy with the service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Clive Neame said in November 2010

I was very happy with it.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

David Pickles said in November 2010

I was happy with the service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

David Wood said in November 2010

The service was very good.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Stephen Wilson said in November 2010

Everything was easy and dealt with very quickly.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Louise Harkiss said in November 2010

Sales staff were very helpful & kept us up to date at all times.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Robert Skinner said in November 2010

I was happy with everything.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Daniel Jones said in November 2010

The service was fine.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 3 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 3 stars

Jonathon Danby said in November 2010

Everything went smoothly.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Joanne Offord said in November 2010

Everything was fine, it was excellent.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Stephen Gambrell said in November 2010

I was happy with the service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 2 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

James Holifield said in November 2010

I am happy with the service, you have a good team and everyone works well together.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Gary Godfrey said in November 2010

I was happy with the service, it was pretty good.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

James Rockell said in November 2010

I think everything went well and I got good feedback from the team.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Martyn Prince said in November 2010

I am happy with the service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Patricia Maurice said in November 2010

Fast and helpful

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Mike Parrish said in November 2010

Excellent choice and service (again). Prompt delivery. Friendly professional staff.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Jason Stewart said in November 2010

I must admit to being more than a little nervous about using a company that was based a little bit far from me, being in Scotland myself. However the service and deal I received from your company was worth the risk, absolutely delighted with my new vehicle, the service received and most importantly for me being Scottish and all, the great price. Thanks very much James and Mags who both dealt with me.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Paul Kelly said in November 2010

Very good

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Virginia Pease said in November 2010

The service you offered was excellent and everything was clearly explained, re-cost, payment, delivery etc...

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 2 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Andy Newell said in November 2010

Excellent friendly service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars