Customer Testimonials

We currently have 725 customer testimonials. Please take the time to read what our customers have to say about the service we offer.

The deal you get is Always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Andrew Robinson said in January 2012

The man that delivered the truck to us was brilliant.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Gary Rolls said in January 2012

More than happy with the service that was provided - 10 out of 10 for the truck! This is the best Xmas present we have had!

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Amanda Morgan said in January 2012

Laura was a star. Every thing went smoothly from start to finish and we even got a really good deal on the insurance compared to my normal channels of insuring a vehicle. I would without hesitation use Autorama again in the future .

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Kevin Friend said in January 2012

The level of service and dedication to me was outstanding!

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

John Bird said in January 2012

Very pleased with the service and the pick up!

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Martyn Card said in December 2011

I have never had such brilliant service from any company in all parts of my life, you all should be proud of the service you provide because its five stars in everything , I know lots of people who could learn a lot from your customer service policy . I would like to thank the whole team for a very stress free deal

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Stephen Evans said in December 2011

I got a very good deal, I found Autorama to be a very good, helpful company.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Martin Went said in December 2011

great service - both Dominic initially then Laura kept me up to date with progress on the order and the things I had to do so the order could be completed on time !

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Geoff Willetts said in December 2011

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Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 2 stars
  • Their overall satisfaction with Vanarama: 3 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 3 stars

Chris Byron said in December 2011

I thought, from the start, that the way my enquiry was handled was very professional. All the staff I spoke to were very helpful. The service I received throughout, from enquiry, to order, to delivery was very good.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Trevor Ward said in December 2011

Very good but the costs started to rise a bit from the initial quote

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Owen Shepherd said in December 2011

I would like to thank Kyle again for all his hard work as there were complications at start but Kyle kept me up to date with everything and I am very happy with the service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Daniel Nicholson said in December 2011

I thought the service was very good, pleased all round

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

adam cornwell said in December 2011

I thought the service was fantastic, from the first email to when the truck got delivered - it was a top notch service.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Nick Moffatt said in December 2011

The service was fantastic Andrew Causer and Mags Downey were both excellent the whole process was faultless. Thank you.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Paul Engeham said in December 2011

Everything was good, was a slight mix up due to the colour, but the tow-bar was included free of charge due to the inconvenience, overall very happy.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Stephen Privett said in December 2011

First I would like to thank Rob for the professionalism in which he from day one handled my enquiry from quote through to purchase. I also had the pleasure of talking on the phone with other members of the Autorama staff and found all to have a great phone manner. The paper work was completed very smoothly by Laura and Kate and I would have no hesitation in recommending Autorama.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Stuart English said in December 2011

Shaun was very friendly, helpful and professional from the first point of contact and as the purchase progressed, Laura and the team kept me up to date every step of the way. These staff are a credit to your company - please pass on my thanks

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

David Gaylor said in December 2011

I have been very happy with the level of service offered by Autorama from the initial inquiry to the delivery of the truck. I would highly recommend you to anyone I know.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Mick Yaxley said in December 2011

Good service and communication.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Dean Carter said in December 2011

Overall I'm very pleased with the service I got and would have no hesitation in recommending your company to friends/family. I will definitely use you again.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Mark Tibbetts said in December 2011

Good service, although I had to change my order due to the S line canopy being unavailable which was disappointing.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 3 stars
  • How we kept them up to date: 2 stars
  • Their overall satisfaction with Vanarama: 3 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Mark Bettles said in December 2011

Your help and assistance was appreciated

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Derek Eyre said in December 2011

Very efficent and helpful

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Johnny Sohal said in December 2011

Service was excellent and efficient

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Vanarama: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars