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Credit Controller Accounts Assistant

  • Location: Hemel Hempstead
  • Department: Accounts
  • Employment type: Permanent
  • Start Date: ASAP
  • Salary: £20 - £26k DOE + benefits
  • Hours: Mon-Thurs 8:30 - 17:30, Fri 9:00 - 17:00

Vanarama is a fast paced, fast growing company, employing over 200 employees. We are looking for a Credit Controller Accounts Assistant to join our growing finance team. The role will include a wide range of responsibilities working in a thriving and dynamic environment. The right candidate will possess, or be working towards, a professional accountancy qualification. You will report directly to the Financial Controller.

The role will attract a competitive salary, along with a wide range of benefits including an annual bonus scheme, workplace pension, on-site cafe and garden, well-being classes (yoga, meditation and massage), regular social events, including full funded Christmas and summer parties, free tea and coffee and an on-site Doctor. Vanarama takes employee wellness seriously and are committed to ongoing staff training and development.


  • Process weekly Direct Debit collections
  • Dealing with internal and external queries regarding refunds, cash allocations and Direct Debit management
  • Maintaining customer databases and keeping schedules up to date for Direct Debit Collections
  • Reconciliation of Direct Debit products to assist management accounts
  • Setting up and cancelling Direct Debits.
  • Ensuring Direct Debit incoming and outgoing payments are posted correctly to customer accounts.
  • Planning, managing and processing collections
  • Ensure valid company Direct Debit mandates are in place
  • Assist with the minimising of business risk
  • Support the Financial Controller in relation to any other adhoc projects and requests

Key Competencies:

  • Strong Communication skills
  • Previous Direct Debit experience
  • Knowledge of Sage 50 but not essential
  • Accurate eye for detail
  • Strong Excel skills including vlookups and pivots
  • Team player focused on achieving departmental goals
  • A commitment to high standards of customer service

If you wish to apply for this role please e-mail your CV along with a covering letter to daniel.taylor@vanarama.co.uk






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