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Ford's much improved Transit Connect L2 is a small van - with big ideas. It must suit buyers in both small and compact sectors of the LCV market - and does so thanks to the choice of both short and long wheelbase body styles and a versatile loadbay. There may be prettier little vans, but there are few more practical ones.
It was the Transit Connect that really galvanised the small van sector when it was launched in the UK back in 2003. A whole host of copycat rivals - Citroen's Nemo, Peugeot's Bipper and Fiat's Fiorino - quickly followed. But despite tough competition, this Ford has continued to find a ready band of buyers. The Blue Oval brand says that's because, unless its competitors, it uses fewer car-derived components in its construction, leading to a less compromised commercial vehicle result.
Originally, this design had to cover both small (think Peugeot Bipper or Citroen Nemo) and compact (think Citroen Berlingo or Renault Kangoo) sectors of the LCV market, segments covered by other brands with two separate models. That was a bit of a stretch. These days though, Ford too, has separate models to offer, with the little Transit Courier slotting in beneath this Transit Connect to form a four-strong Transit offering for UK van buyers.
You don't buy any van prioritising ride and handling but with Ford's strong reputation in this department when it comes to passenger cars, then it's fair to expect this Transit Connect to dynamically, be one of the class leaders. Which broadly, it is. Like any LCV, it handles better fully loaded, but even in the unladen state, cornering response is predictable and bodyroll well controlled. Once you've dropped off your load, you could even imagine rather enjoying yourself on the way home around the twisty stuff in one of these. To a point.
Of course, to a certain extent, you'll be limited by the modest outputs of the 75, 95 and 115PS 1.6-litre TDCi diesel units that most Transit Connect customers go for. There's also a 1.0 Ecooost petrol engine option. If you're towing, then the top diesel's the variant to choose, offering a braked trailer towing capacity of up to 800kg. Depending on the variant you choose, the turning circle is between 11 and 11.9m.
There's plenty of hi-tech here as well. Safety-wise, the Electronic Stability Program (ESP) is standard across the entire range, plus there's Hill Launch Assist to stop you drifting backwards on uphill junctions, Anti Lock Brakes with Hydraulic Brake Assist, Active Yaw Control (that assists with oversteer and understeer), Roll Movement Intervention (to reduce body roll) and, if the worst comes to the worst, Roll Over Mitigation.
From the outside, it's clear that Ford's development team have prioritised function over form in this design. So though the front end is these days sleeker and smarter, the overall look is still very boxy and practical-looking.
Inside, where build quality from the Turkish factory remains solid, it's much as before, though there's now a wider use of switchgear and design cues from plush Ford passenger car models like the S-MAX. Customers of early Transit Connect models may also notice more comfortable seats and higher quality, more durable materials. Getting comfortable at the wheel is easy thanks to a steering wheel adjustable for both reach and rake.
And there's plenty of cabin storage space. Though it's difficult to know where you would put a sandwich box, a flask or a big bottle of water, there are compartments both in front of the gearstick and behind the handbrake, then between them in the centre area between the seats, a holder for coins and tokens and two large cupholders, narrow bins in each door, a lidded glovebox, an optional tray under the front passenger seat and a shelf at the top of the facia capable of holding A4 documents. Oh and a curry hook for your Friday night takeaway. A load-through hatch in the bulkhead and fold-flat passenger seat enable long loads up to 3.0m (L1) and 3.4m (L2) to be safely carried in the vehicle. In addition, a multi-fold dual passenger seat now enables van models to carry up to three people in the cab.
Pricing starts at around £14,000 and there's a premium of around £1,000 to go from the 'L1' short wheelbase bodystyle to the 'L2' long wheelbase version. If you're looking to carry people as well as packages, there's a 'Double Cab-in-Van' option with a fold-out rear bench. Or you could go for a full Kombi version with proper rear seats. Trim levels run from 'Base' (where there's the option of a frugal 'ECOnetic version) to 'Trend' and on to 'Limited'.
Whichever Transit Connect you choose, equipment levels run to a reach and rake-adjustable steering wheel, see-you-home lights that stay on at night to guide you to your front door, remote central locking that allows you to lock and unlock the cab and load area separately, Hill-Start Assist to stop you drifting backwards on uphill junctions, a full steel bulkhead and a sliding side door. There's also a DAB digital radio, a trip computer and steering wheel stereo controls.
Plusher models add things like front foglamps, air conditioning, Bluetooth connectivity for your mobile 'phone, a heated windscreen and rain-sensing wipers. Safety-wise, though only a driver's airbag is fitted as standard, it's laudable to note that unlike most of its rivals, Ford has decreed that the potentially life-saving ESP stability control system should be fitted as standard throughout the range. There are also anti-lock brakes with electronic brakeforce distribution to make them more effective, TCS traction control and a system to flash the hazard lights under hard braking to warn following motorists.
Transit Connect models come as standard with conventionally hinged side-opening twin rear doors that can be specified to swing through 250-degrees and latched against the vehicle's sides. There is the option of a hatchback-like single top-hinged rear door, but if you go for that, then you're going to have trouble getting a forklift close enough to the back of the vehicle to fully fill the space available. That said, the loading height can be as little as 598mm from the ground. Even bulky stuff should go in OK, even in the short wheelbase lowroof version which has a rear door aperture 1145mm high and 1293mm wide. Beyond that, there's a 2.9m3 space - or 3.6m3 if you specify the fold-flat front passenger seat. There's a loadspace length of 1739mm and a loadspace width of 1490mm, narrowing to 1226mm between the wheelarches, wide enough to take a Europallet. Oh and 1193mm of loadspace height. If you're planning to make use of all that capacity, then you'll want to know that the payload capacity can be as high as 1,000kgs.
But, you know what it's like, there are always going to be occasions when all that won't be quite enough. And if one of those occurs, then you may wish you'd opted for the long wheelbase high roof model, a variant that's 25cm longer overall. Here, the rear door aperture height rises to 1316mm, while the total loadspace volume rises to 3.7m3 - or 4.4m if you specify the fold-flat front passenger seat. That's thanks to a loadspace height increase to 1364mm and a load length increase to 1986mm - which means that you could accommodate pipes of up to 3m long. Smaller loads of course can be loaded in through the sliding side door. One of these is standard, with a second on the options list. In the short wheelbase model, the sliding side door offers an aperture 606mm wide and 1040mm high, but on the longer long wheelbase variant, the width rises to 809mm and the height to 1181mm.
Service intervals are set at every 15,000 miles or twelve months and the Connect is protected by a 3 year/100,000 mile warranty (extendable to up to 5 years), plus 8 years of anti-perforation corrosion cover. The Transit Connect delivers best-in-class fuel efficiency, with the ECOnetic model capable of 70.6mpg and CO2 emissions of 105g/km when fitted with a fixed 62mph speed limiter (with other fixed and switchable speed limiters available as options) - a 34 per cent improvement versus the previous model.
The improved Transit Connect remains a practical, no-nonsense, well-rounded package that still does a very effective job for Ford in appealing to business customers in both the small and not so small panel van sectors. The practicalities still stack up well against obvious rivals in both segments who clearly looked very carefully at what this model has to offer but in many respects, failed to improve upon it.
It was just as well though, that the changes wrought upon this improved model were introduced. The introduction of a greener, more refined 1.6-litre TDCi diesel is welcome, as is the availability of Ford's clever 1.0-litre EcoBoost petrol unit. With electric power in its future, this Connect will continue as an alternative that all small and compact van buyers need to consider. Tough, practical and ready for anything. Just as any Transit should be.
Vehicle specification information is supplied by a third party. We endeavour to ensure all information is correct but cannot be held responsible for any errors or omissions.
We exclusively offer Vanarama customers a premium guarantee on van insurance policies, which means the annual cost of your insurance will not change from the day you buy it across the duration of your lease.
This means that you'll be able to lease a van and get an insurance policy with no rising costs* and no nasty surprises, just total control and no distractions from your business.
Do you want to know the cost to insure this vehicle per year? Then click on this link to get quotations from over 46 brands, including ourselves. Put us to the test! Click here.
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Call our friendly team Monday to Thursday 08:30 to 17:30 & Friday 09:00 to 17:00 to get your insurance quote on 01442-838173
Listed below are the customer questions for the Ford Transit Connect 240 L2 Diesel 1.5 TDCi 120ps Limited Van. Do you have a question that hasn't been answered yet? If you don't want to give us a call, click here to ask your question and we'll respond in four working hours.
Hello, thanks for your question. If you would like to own the vehicle than we can offer lease purchase, however contract purchase may suit you better. Contract purchase offers you all of the benefits of lease purchase with additional benefits where you can hand the vehicle back at the end of the term and the road tax is also included for the duration of the term. Please call one of the account managers of have a look at the two contract types below. http://www.vanarama.co.uk/finance-info/van-finance-options/business-contract-purchase.html http://www.vanarama.co.uk/finance-info/van-finance-options/hire/business-lease-purchase.html
Hi James, thanks for your question. If your vehicle was to break down and be off the road, we are able to provide you with a replacement vehicle through a product called RAC Plus. This product will cover you for break down recovery, home start and onward travel. This is a cover that we can supply to you at the point of ordering your vehicle and will cover you for the full duration of your contract at a small monthly cost which can be built in to your lease agreement. For further details regarding RAC Plus please contact one of our specialists on 01442 838193. Thanks again for making contact with us. Kind regards, Mike Daly.
Hi Sam, Yes we can ply line the Ford Transit Connect. In fact we recommend all our vans are ply lined as this will help protect the interior of the van.
We have the Ford Transit Connect in stock and available for delivery within 2-3 weeks.
The manufacturer states that the Ford Transit Connect returns 58.9 mpg.
The Ford Transit Connect comes with one year of breakdown recovery.
The service intervals for the Ford Transit Connect are one year or 20,000 miles.
Below are our customer reviews for the Ford Transit Connect. Want to have your say? Leave a review for the Ford Transit Connect now.
Only had my Van a couple of weeks but have been really pleased with it and it is a joy to drive .
pleasure to drive
It’s just what I required.
Too early to say but all looking good so far!
Very nice all round just wish it had sat nav.
Very good and looks professional outside customers homes.
Ore expensive than the competitors but time will tell if worth it.
Absolutely brilliant, best /nicest van I've had!
Brilliant little van!
It's just a lovely van to drive.
Good looking and does what I need it to do.
Drives like a car very comfortable a luxury having electric windows and air con. As others have mentioned third seat not practical and if left down passenger near door struggles to get seat belt locked in. Love the colour Deep impact blue and style of the van an eye catcher shame to put signage on it.
Great little van, far superior to my last vehicle - the Berlingo. Only moan - NO sat nav?
It is probably too soon to judge my vehicle. But so far, very good!
We did a lot of research and we knew what we were getting.
I ABSOLUTELY LOVE IT! THANK YOU VANARAMA!
The van is spot on only one problem that I noticed after using it was I asked for it to bee ply lined and where the wood has been attached to the wheel arches they have not fully covered them.
Just a brilliant van that is just what we wanted, the L1 size is perfect for us. You wouldn't know you were driving a van. Comfort is excellent & equipment level is outstanding. Would highly recommend.
I'm very happy with it. It looks sleek and professional as well as being a very practical van for my business.
Its a great van. Feels like driving a car and has all the practicality we need.
I couldn't be happier with my vehicle.
Good reliable van. Great specification.
Nice van inside & out, like a car to drive, voice sync technology & sound system inside very good. Middle seat is small; dashboard is very big for the size of the van which seems to take away from the internal space of the van unnecessarily.
Great van with comfort throughout. Many extras that you will benefit from.
very comfortable with plenty of space.
The van is better than I thought it would be, very impressed so far, only thing I would critise is the dual passenger seat think it's fairly pointless 2 small for 2 people.
It's a fantastic van, as good as any for its size. The fuel economy is probably not as good as stated but everything else is. I love it.
Very good. Only slight negative is that when you put anything small on the passenger seat it always ends up falling down a hole or on the floor.
Exactly what we needed, although would have loved a SatNav inside just to complete it.
Quality vehicle with everything that's needed.
Fantastic, great small van. Not like a van inside like a decent car 😀.
So far so good.
Lovely looking van, very practical for a working vehicle but also comfortable enough to use daily with up to date features and extras.
Very smart and practical.
Brilliant van and fantastic spec! Fourth one that we have ordered.
Better than I thought it would be and very roomy. I love it.
Delighted with the new van.
Excellent all round van that drives like a car.
It seems to be a good, easily driven van.
More than I expected from a van, great comfort, good on fuel, air con and cruise control was an added bonus. Would go for one again.
Fuel economy not as good as claimed. Couple of faults with electric windows in the first week but covered under warranty. Just inconvenient having to take the van to the garage.
It's a comfortable vehicle.
Great van, it's like driving a car.
A very good van, well done Ford.
Excellent van. Drives like a car even with a load. Would highly recommend.
Fantastic inside and out with all new mod cons included.
Can't fault it, good mpg and drives like a car.
I've only had the van a ten days so far but I would recommend it to anyone. Thank you.
The van is great thanks.
Excellent van with many extras, this will no doubt save my business money. There are lots of room and cubby holes and it's like driving a car.
Very pleased so far.
Great vehicle that drives like a car with all the up to date technology.
A great van, superbly equiped. Ive had so many comments about how smart and professional it looks, and you can see the envy on other tradesmens faces!
Great little van. A little sluggish at times but that does not present a problem.
It's a high price to pay for a high spec van in limited edition, cheap interior plastics and constant rattling in van. Looks good on the outside but very poorly made. I should have chosen a different manufacturer.
Gorgeous vehicle with all of the features of a high specification car. I can't give you my full opinion on the running costs, value for money & reliability as I've only had the van for a week. Overall really impressed with it
We use our vehicle for installing rural broadband to houses that traditionally cannot get more than 1-2Mb. We carry radio transmitter equipment and various tools for the job. This vehicle has come along way and feels more like a car to drive than a van. We particularly like the L2 longer wheelbase version. A pleasure to drive.
A very good all rounder, it is used to travel and to transport small electrical parts. It looks very good and provides a good impression to customers.
The 3rd seat is very handy although any trip longer than 20 minutes will leave you with disgruntled passengers. I love the comfort features such as heated seats. Perfect for what I need the vehicle for.
Way more advanced than any van I've ever been in.
This is a fantastic van to drive.
Fantastic looking van. Very spacious in the front and plenty of room in the back for what I use it for. Good mpg even with a full load.
The van is great, it's spacious and really easy to drive, feels more like a car than a work van. Although the fold down bulkhead is not as accessible as some other vans out there, it is much better than using a roof-rack on the odd occasion and fits 3m materials in snug. The Hands-free system is ideal and very clear unlike some, I am overall very pleased with this van and would recommend for city use commuters and all round tradesmen!
There is a lack of storage in the cabin, supposed to be able to get two passengers in but would struggle to get 2 children into the seats so it would be much better with a single passenger seat. Over all good economical van just a shame about the front.
Perfect for everything I need and drives like a dream!!!
The passenger seat belt doesn't retract as it should. Apart from this a very nice small practical van.
Very pleased. Perfect size for sole trader. No complaints.
All round great van.
I absolutely love my Transit Connect. It is comfortable, very practical and really economical. I have had the van four months and prefer to drive it rather than my car, and I have quite a nice car!!!!! It makes driving around London so much easier than the bigger van I had before. It ticks all the boxes for me!
I drive the van all the time so it's important to me that it works well for work and for my own social use. When driving this van its just like being in a car, over the moon with everything about it.
Great addition to the company, it so comfortable and easily the best looking small van on the road.
This is one of two vehicles that we have from Vanarama and we have now had this vehicle for 1 month and so far it appears to be suitable for our needs but as we changed to this vehicle from a previous Ford Connect we knew what to expect. We also installed our own racking system to suit our trade of satellite and TV aerial installation and the drive of this vehicle is much better than the previous van.
A top quality van. After roughing it for many years I decided to get this van which has the highest spec I have seen on a commercial vehicle. It looks great and impresses clients when I arrive at a new job. In the last few freezing days it has been great to use the quick clear windscreen, which melts the ice in minutes. Also you cannot beat a heated seat.
As much as I like the van I have had to take it to the Ford garage after only 6 months as there is a leak coming from somewhere which is filling the passenger foot well with water. As if this isn't annoying enough in itself, the customer service at the Ford garage has been shocking. After 7 days I am still without my van.
The connect is just like driving a car thoroughly enjoyable really pleased with my choice.
Great van, everything I need and more. Very comfortable and looks great, lots of good features.
Really nice van packed with lots of extras. It's lovely to drive and I'm glad I chose it. Many thanks.
For our company needs the van is fantastic we are able to carry out a variety of jobs in and around the area that we cover (the north west of the UK). We have had no problems at all with the vehicle and would recommended the van and also your service to friends and to companies. Aaron Finney General Manager Safe Shred UK Ltd
Very happy with all aspects of the van. My only complaint would be the "twin" passenger seat which would struggle to fit two small children, let alone two adults.
I have found the service to be very good and efficient and the van has been great. Very happy with it.
I am over the moon with performance!
Couldn`t be happier, as this van becomes my office as well during the day. Everything I need comes with all the added extras on this van, the drive and comfort is better than I thought. A big bonus for me is the amount of mileage I get, so less time spent filling up. Thank you Vanarama I couldn't be happier and I would not hesitate to recommend the new transit connect and of course you to supply it.
This van is everything I wanted and much more!!! Very good load area I can slide the seat down to fit 3m lengths of trunking. Van interior is a nice place to be and full of gadgets, cruise control, bluetooth, parking sensors and much more. Great fuel economy really can not fault the van after almost 12 months of having it.
My engineers are always commenting on how good the vans are and how good they are on fuel, so I am very happy with this feedback from my engineers and moving forward I will be ordering more of the same vans when needed.
This is probably the best van I've had. Don't need nothing too big and this is the best van out there. Interior is to a very high standard for a van. Good on deisel and goes well enough and it looks lovely. Ford have done a very good job with this van. Highly recommended.
Too early to judge the van on reliability but we love the van, great to drive, economical and it looks great! I can't recommend Vanarama enough as they were brilliant to deal with!!
I've had my van for 3 months - Brilliant!!! More like a car really, it has a 6 speed box and cruise control, great. Ford could have updated the front door seals though!!! But at least it starts every time :-)
Had van about a week went for the top of the range Limited model and it is fantastic. I use it for my oven cleaning business and I don't have a car so wanted a comfortable van that has car extras and car comfort. The Ford Connect Transit fits the brief perfectly, good economy, good performance, very practical and extremely comfy. I particularly like the folding middle front seat that doubles as a desk with cup holders and pen tray. Steering wheel controls are another great feature. I made the right choice buying this great van and using Vanarama who handled everything very efficiently. Thanks to Chris Sharpe and Tom. Very professional courteous and helpful - 5*****!
Great van, perfect size for work and smooth to drive.
I am over the moon with the van and actually look forward to going to work every morning!!
It's a great van, it looks lovely and drives well. I'm very pleased.
All seems great and very up market.
Best van I ever had.
Very good van. Drives like a car one of the best vans I have driven.
Awesome van! Perfect size and loads of gadgets.
There are a few 4 stars there, but only because it's a bit early to know. I've only had the van a couple of weeks.
Brilliant!!! So far so good. More like a car than a van. The end of unreliable motors for me?? I hope so. Thanks guys!
Fantastic van for the week I've had it.
A great van for me. Whoever design this van must have been a day to day van driver.
Great van so far, very happy with my choice. Great kit as standard and I find it very comfortable to drive. I have put running costs as 4 stars and not had van long enough to get a true figure. Glad I went for the L2 as nice amount of space in the back for all my tools and materials.
Very pleased with the quality and extras that are standard.
Fantastic van,looks well and drives spot on. My engineer had and still has the biggest smile on his face. I have had quite a few comments about how the van looks and have been told it's the best looking van on the road - I have to agree.
Very good van ideal for my needs
Beautiful van, a dream to drive. It is a really top spec vehicle.
Best van... no, best vehicle I've ever had & I've had some pretty decent sports cars! Fantastic to drive, all the mod cons & tonnes of room in the back. The perfect van!
As a ford lover i was not disapointed, it has great layout inside, quality as always with ford. Very well built and thought of everything when developing it. The styling is a great attraction to this van and will benifit my business greatly.
Very well equipped van that's a pleasure to drive.
Very nice only had it 2 weeks, hence all 5 stars. Very nice to drive like the automatic wipers. The sync is Great.
Just like a car inside, if I am being critical..... too many buttons to operate things
Very practical value for money vehicle.
Looks good, drives well and has everything I could want in a van. 10/10
Great van but three seats? Only if you are taking two children in it.
Brilliant van thanks.
Very pleased so far.
Amazing van, had it 4 weeks now and can't fault it at all. Loaded with loads of extras and fun to drive and doesn't look out of place in the car park as it looks spot on. Great van.
Very nice, comfortable van.
Ideal van for our work, extremely satisfied.
I Have owned a few vans and I have to say that this is hands down the BEST van I have owned. Ford have thought of everything.
An excellent choice for any builder. Easily load all of my tools in the back and the cabin has been developed to suit every need. What a great van.
It is the right van for my business. Carries all of my tools and leaves me adequate room for materials. For a van it is very quiet. The lack of a sat nav is poor at this level but other than that I am very pleased with the vehicle
Had the van for 3 weeks, really love it. Drives like a car, it's quiet, great on diesel, looks very professional, air con so good, gadgets galore. Well done Ford - hopefully stays this way.
Great van all round!
Great van, really pleased with it. One issue is the roof vent modification. I wanted it to match the paintwork, it doesn't. Otherwise all good.
I've only had the van three weeks, but I find it very nice to drive. Also the DAB radio and hands free Bluetooth is brilliant.
I absolutely love my van, in fact I have to keep reminding myself I'm in a van and not a car because it's so comfortable to drive. It handles like a dream and doesn't sound like a tin can van when you shut the doors. Rear parking sensors, how did I cope without these before and as for the drivers heated seat, I'm reluctant to leave the van to go to work when I'm literally warmed to the core. I'm showing this van off to anyone who will take a look with a great big smile on my face!
Overall very pleased. The passenger seat (main) is a little uncomfortable, hence only giving it three stars. Otherwise, pleased so far.
Very happy with it. It feels like a regular car inside, unlike some other mini vans.
I love it! It's the best van I have ever driven.
Lovely van. Great to drive looks great and would definitely recommended.
Like a car to drive and great lease value
Great looking, great handling, good mpg. I can't really comment on reliability yet, but so far can't fault this van. The Ford sync works really well with my phone too.
Very good. A nice little van.
Having only had the van a couple of days, I have only chosen 3 stars for reliability as it's too soon to tell, this is also the same for running costs. The van comes with a high spec with the Bluetooth system, usb, heated driver seat, parking sensors and cruise control this van has everything. Van is 3 seater but would struggle to fit three would be very cramped. But overall a great van that I'm very happy with and I would recommend to anyone looking for a small van.
Great all round van.
The van is superb. You wouldn't think you were driving a van. It is a very nice, comfortable vehicle to drive.
I have only had the van 6 hours, so I still have to get used to it, but it's a great looking van and perfect for my job.
Lovely compact small van. Much better than I'd imagined. Just like driving a car....
Nice design, however not having any wing mirror adjustors, electric or manual is an annoyance.
It's a great van.
Everything I needed and more.
Very smart looking vehicle, but the triple seat is not great and the bulkhead does decrease the rear storage space, unlike the Berlingo, which has better seating for three and more room in the back. However, it is very comfortable for two people and great to drive.
Looks very nice. Can't give honest opinion, only had it a day.
A class above.
As I only got it today I'm very pleased, not sure on running cost as yet.
Very nice, a quality van.
Second best van I have driven and owned
I bought this van because it is probably the best van on the market at this time I've always like Fords, they are built well and from my experience very reliable
Rentals/Payments are subject to VAT. Business customers only. Photos and videos are for illustration purposes only. Deposit can mean initial payment or initial rental depending on the contract type. Subject to credit agreement. Terms and conditions apply.
Free & Exclusive to Vanarama Customers Only
If your vehicle breaks down, the RAC will do everything they can to get you going again at the roadside, 24/7. If they can't fix it, we will arrange for you and your vehicle - and any passengers - to be towed home or straight to a garage to fix the problem and get you back on track.
Even if your vehicle breaks down at home, the RAC will treat it like you broke down on the roadside. Don't worry about trying to fix it yourself, just let the professionals handle it while you tell your customers you'll be there soon.
If your vehicle breaks down and the RAC can't get your vehicle going again within 24 hours, you will be provided with a replacement vehicle for up to 7 days - eliminating downtime and keeping you and your business up and running.
We also include 3 months free insurance for your tools for added peace of mind in case the worst happens and you suffer a break-in.
The FREE tools in transit insurance covers your tools - up to £1,000 in value - if they are lost, stolen or damaged whilst loading/unloading.
Whether 5 or 500 miles from home*, you're always covered - you'll get home quickly, minimise inconvenience for customers, and protect your professional reputation FREE OF CHARGE.