Citroen fleet improves after-market service
Friday 08 July 2011 Back to Blog
Individuals looking to lease Citroen Relay vans may find they can get a better service from the company if they use the epyx 1 link e-commerce system.
According to the company, those who take advantage of this product see significantly improved response times should they need a vehicle quickly.
The automaker noted that in June, the average time for these customers was down to 24 minutes, a reduction from an average of 65 minutes in January before the initiative was introduced.
Fleet director at Citroen UK Andy Wady stated: "In just five months, we have been able to make significant improvements and I am delighted with how well the Citroën network has responded."
He added that the company plans to introduce many more after-sale service initiatives this year in order to improve the quality of products it offers to customers.
Last month, Citroen also announced the launch of a new model in the Relay range, the Euro 5 35 HDi 180, which produces lower emissions and greater fuel efficiency.