Hello, I am leasing a van from yourselves and two things have happened in quick succession. The first is I received a stone chip from a lorry which has caused a crack in the windscreen. Am I liable through my insurance for the cost of this. Secondly after last week's inclement weather the windscreen washer has packed up. Again am I liable for any potential costs in getting it fixed. Many thanks, Nigel.
Our expert Richard answered...
Hi Nigel, thank you for getting in touch. Firstly the windscreen should be covered under your own insurance policy, the majority of insurance companies include this as standard, if you give them a call they should be able to help. In regards to the windscreen wiper this would be something that needs to be fixed so I would advise going to your local dealer who should be able to help. Both of these costs would have to be covered by yourself as part of the lease, If you have any issues or would like help finding your local dealer please give one of the team a call and we will be happy to help. Kind regards, Richard.
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