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Latest questions answered by our experts

  • Hi i currently have a car on finance. I have negative equity at the moment, is there any way of starting a new lease with you and putting the negative ontop of the lease instalments ?

    Dominic Tutton

    Our expert Dominic answered...

    I am afraid this is not possible, however we can look at a deal with an initial rental as low as 1 payment so that you can clear off the negative equity (subject to status and credit approval). Kind regards, Dominic.  

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    Question asked 09/03/2018
  • Hi, I have an iva against me ... your add says you deal with bad credit history , what options do I have with yourselves.?

    Mike Daly

    Our expert Mike answered...

    Hi Geoffrey, thanks for getting in touch. We are associated with a number of different funders who all have different criteria. What we will need to do is speak with you direct to discus your requirements in greater detail and then we can see...

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    Question asked 09/03/2018
  • I currently have car finance, can the car be part exchanged and used to pay the finance off?

    Dominic Tutton

    Our expert Dominic answered...

    That’s no problem at all, we have a part exchange facility and if the vehicle has finance on it we take care of that. We pay the finance off, and if there is anything outstanding, we pass on to you, and if there is anything due, you pay us. ...

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    Question asked 08/03/2018
  • Hi There Just a query thinking ahead I currently have a leased car with you i am so impressed by the service I have received so far that when the end of my contract is here i would certainly look at a new deal with you Would i need to pay another deposit amount? Thanks Chiara

    Dominic Tutton

    Our expert Dominic answered...

    That’s great to hear, thank you for your comments on our service.  We can certainly look at 1 payment in advance deal for you, and as an existing customer you will not pay an arrangement fee next time as a thank you for your continued business...

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    Question asked 07/03/2018
  • Hello, I’m currently a courier and hire a van off the company I work for but the lease prices are extortionate. Can I lease a van and use to my job transporting goods? Ie parcels etc

    Richard Wells

    Our expert Richard answered...

    Hello Kye, thank you for getting in touch. Yes you can lease a van from us, this should be considerably less than what you are paying at the moment, please get in touch with one of the account managers who will be happy to help. Kind regards,...

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    Question asked 06/03/2018
  • Hello, I am leasing a van from yourselves and two things have happened in quick succession. The first is I received a stone chip from a lorry which has caused a crack in the windscreen. Am I liable through my insurance for the cost of this. Secondly after last week's inclement weather the windscreen washer has packed up. Again am I liable for any potential costs in getting it fixed. Many thanks, Nigel.

    Richard Wells

    Our expert Richard answered...

    Hi Nigel, thank you for getting in touch. Firstly the windscreen should be covered under your own insurance policy, the majority of insurance companies include this as standard, if you give them a call they should be able to help. In regards...

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    Question asked 05/03/2018
  • Hi 1-I assume that I am responsible for all servicing and that you don't offer that as part of a package? 2-From your FAQ I also assume that I can take the van to any VAT registered garage and it doesn't have to be a main dealer? 3-I cant find the address or opening hours for your Chelmsford Branch. Could you please send them in your reply? Many thanks, Nathan

    Mike Daly

    Our expert Mike answered...

    Hi Nathan, Thanks for getting in touch. We can offer you a maintenance package on any type of lease agreement you choose. If you decided not to take this option then you will be responsible for the maintenance of the vehicle for the duration...

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    Question asked 04/03/2018
  • What happens if i cant afford to pay the rest of my lease due to unforseen circumstances?

    Mike Daly

    Our expert Mike answered...

    Hi Jammz, thanks for getting in touch. Once you have entered an agreement, subject to the type of contract you have chosen, there are ways you can come out of the agreement or early terminate. This may be subject to a penalty charge but that...

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    Question asked 02/03/2018
  • Hi, I will be returning to the UK for a new job after working abroad for 20 years. This means I will not have a credit rating. Can I still take a lease on a car?

    Mike Daly

    Our expert Mike answered...

    Hi Raymond, thanks for getting in touch. We are associated with a number of different lenders and they all have different underwriting criteria. The best thing for us to do is to speak with you direct to obtain some further information from...

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    Question asked 21/02/2018
  • I am considering PCH as my employer pays a sum to cover the cost of lease. However I have been building my credit score over the last 12 months which is currently 577 with noddle and 320 with clear score. Would this typically be acceptable? I am in full time employment and my employer offers up to £400 per month as part of a HMRC agreed scheme. Thanks

    Mike Daly

    Our expert Mike answered...

    Hi Phil, thanks for getting in touch. We are associated with a number of different lenders and they all have different underwriting criteria. The best thing for us to do is to speak with you direct to obtain some further information from you...

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    Question asked 20/02/2018
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